Dev Talk Monday is the series that brings you awesome dev talks every Monday… or Wednesday XD
Time for some dev talk goodness! This Dev Talk Wednesday is about Joe Eames and his unconventional talk about listening and empathy at Angular Connect 2015.
Imagine that the other person is down inside some dark, deep hole.
Sympathy is standing over that hole and saying: Phew! It’s bad down there, it’s dark! Must be rough…
**Empathy is climbing down in that hole with them** and saying: You’re not alone in what you’re going through and I’m here with you.
Becoming Betazoid: How to Listen and Empathize with Others in the Workplace is a great talk about human nature and human behavior. About how listening is not waiting for your turn to speak. About reflective listening. About not trying to solve every single problem, to rescue, or belittle. About just being there. About how everything is not about you. Sounds interesting?
It’s never the response that makes something better. It’s the connection. That’s what makes things better.
P.S.I. A bonus talk on the same soft-y vein: Optimize yourself, 5 Key Traits of High-Performing Humans
P.S.II. There’s a ton of other great Angular Connect 2015 sessions for you to enjoy on YouTube, check them out!